Needs From: Volunteer Memphis

Patient Greeters are needed to welcome and assist the patients of the Regional One Health. These volunteers will work closely with the Patient Experience Team and check in on patients during their inpatient stay. 

Applicants will need to complete a background check, Occupational Health Screening, and online application.

Note - It is not recommended that court-ordered service hours be fulfilled by volunteering at Regional One Health.

We are seeking dedicated volunteers to assist with on-site patient registration. Responsibilities include greeting patients, facilitating the check-in process, and ensuring that all required information is recorded accurately and efficiently. Your support will help promote a smooth and organized experience for our patients. We appreciate your consideration and welcome your participation.

Applicants will need to complete a background check, Occupational Health Screening, and online application.

Note - It is not recommended that court-ordered service hours be fulfilled by volunteering at Regional One Health

Volunteers Needed: Help Us Bring Comfort to Our PatientsWe are excited to launch our new Comfort Cart initiative—an uplifting way to bring moments of warmth and connection to our patients. We’re looking for caring and enthusiastic volunteers to help deliver the cart throughout our units.The Comfort Cart will offer patients small but meaningful items such as:Word puzzles and activity booksLight snacksAssorted beveragesThese simple comforts can brighten a patient’s day, reduce stress, and create positive interactions that support the overall patient experience.How You Can HelpVolunteers will assist by:Bringing the cart room‑to‑roomOffering items to patientsProviding a friendly greeting and a moment of kindnessEach round takes a short amount of time but makes a big impact.If you’re interested in volunteering or want to learn more, please sign up today. Your willingness to serve can make a meaningful difference in someone’s day.Thank you for helping us elevate the patient experience—one visit at a time!

Applicants will need to complete a background check, Occupational Health Screening, and online application.

Note - It is not recommended that court-ordered service hours be fulfilled by volunteering at Regional One Health

The Hospital Waiting Room Volunteer provides compassionate support and assistance to patients, families, and visitors in designated waiting areas. Volunteers help create a welcoming and comfortable environment by offering hospitality, providing general information, and assisting visitors with navigating the hospital while maintaining patient confidentiality and adhering to hospital policies.Key ResponsibilitiesGreet patients, families, and visitors in a friendly and professional manner.Provide directions and general information regarding hospital services and locations.Offer assistance to individuals who may need help accessing waiting areas or amenities.Support family members during patient visits by providing comfort items and reading materials.Maintain a clean, organized, and welcoming waiting room environment.Communicate visitor concerns or needs to appropriate hospital staff.Monitor waiting areas and promptly report safety, security, or maintenance concerns.Assist with visitor sign-in processes as directed by hospital procedures.Promote a positive experience for patients and families through compassionate interaction and active listening.Respect patient privacy and maintain confidentiality in accordance with HIPAA and hospital policies.QualificationsFriendly, compassionate, and dependable.Strong interpersonal and communication skills.Ability to work effectively with diverse populations.Professional appearance and demeanor.Ability to follow instructions and hospital policies.Must complete all required volunteer onboarding, training, and health screenings.Physical RequirementsAbility to sit for extended periods.Ability to communicate effectively with patients, visitors, and staff.Benefits of VolunteeringOpportunity to make a meaningful difference in the lives of patients and families.Develop customer service and communication skills.Support the hospital's mission of providing exceptional patient care.Typical Volunteer Commitment: 3–4-hour shifts, one or more days per week.This role is strictly non-clinical and does not involve providing medical care or handling patient treatment information beyond approved volunteer responsibilities.