Who We Are
Mental health has become a top concern in our communities. As a Crisis Text Line volunteer, you can help provide support to people struggling with anxiety, depression, loneliness, stress, and other difficult situations affecting their mental health. And you can do so virtually, from the comfort of your couch. Crisis Text Line provides free, confidential, 24/7, text-message-based support for people in crisis.
Mission: At the intersection of empathy and innovation - we promote mental well-being for people wherever they are.
Vision: An empathetic world where nobody feels alone.
Values:
- Connect with Empathy
- Show Up Authentically
- Seek to Understand
- Invest in Dialogue
- Center Equity
- Advance Diverse Ideas and Opinions
- Be Humble and Persistent
- Create Spaces for Belonging
- Get It Done Together
- Focus on the Mission, Texter and Volunteer
- Do Hard Things to have a Big Impact
- Own Outcomes, Individually, and Collectively
- Reflect and Evolve
- Seek Innovative and Creative Solutions
- Expand the Boundaries of What is Possible
- Learn and Grow Individually and Collectively
What We Do
Our service is powered by volunteer Crisis Counselors who have received our training and are equipped to support others in their moments of need through active listening techniques, de-escalation strategies and empathy.
Volunteering at Crisis Text Line is a significant and rewarding experience. As you learn how to empathize with people’s unique struggles through collaborative problem solving, you may find yourself developing new skills in communication and self-awareness that can benefit both your personal relationships and professional life while making a positive impact in the lives of others.
To learn more, or if you have any questions, please visit our website or send us an email. We truly hope you join our amazing network of volunteers.
Crisis Text Line is an equal opportunity organization. We celebrate diversity and are committed to creating an inclusive environment for all employees and volunteer Crisis Counselors.
Details
| admissions@crisistextline.org | |
| Katherine Townsend | |
| Admissions Coordinator | |
| https://www.instagram.com/crisistextline |
