Role Summary: The Guest Experience Team is the first impression of Recess Reloaded. This team welcomes guests, assists with event check-in, sells tickets to walk-up attendees, distributes wristbands, and answers general event questions. Their goal is to create a friendly, organized, and exciting arrival experience.
Responsibilities
- Welcome guests with a positive and enthusiastic attitude
- Assist with guest check-in by locating names on the registration list
- Process walk-up ticket purchases
- Scan or verify tickets (if applicable)
- Distribute wristbands to all attendees
- Answer general event questions and direct guests to key event areas
- Assist with maintaining organized and efficient check-in lines
-
Notify the Event Coordinator or Lead Volunteer of any guest concerns or issues requiring additional assistance.